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Home » Training

What can online course creators learn from other sectors?

December 20, 2024 by Ellen Finkelstein Leave a Comment

In my many years reading about and working on presentation training, I’ve seen a trend that not many people talk about — the separation into silos — or sectors — of course creation into educational training, corporate training, and personal training.

I’ve come to think that these sectors could learn from each other.

Just to clarify…

Personal training means courses that individuals pay for, whether for their personal benefit or to advance in their career or business. For example, entrepreneurs often take courses to learn how to grow their business.

Image by <a href="https://pixabay.com/users/clker-free-vector-images-3736/?utm_source=link-attribution&utm_medium=referral&utm_campaign=image&utm_content=309403">Clker-Free-Vector-Images</a> from <a href="https://pixabay.com//?utm_source=link-attribution&utm_medium=referral&utm_campaign=image&utm_content=309403">Pixabay</a>

Corporate training means courses taught to employees of an organization, either created in-house or outside. The company pays for the course.

Image by <a href="https://pixabay.com/users/clker-free-vector-images-3736/?utm_source=link-attribution&utm_medium=referral&utm_campaign=image&utm_content=309661">Clker-Free-Vector-Images</a> from <a href="https://pixabay.com//?utm_source=link-attribution&utm_medium=referral&utm_campaign=image&utm_content=309661">Pixabay</a>

Educational training means courses taught by an educational institution, usually a college or university, including 2-year colleges. I’m not talking about K-12.

What’s the difference?

Customary practices are very different in the areas of:

  • Marketing
  • Testing / assessment
  • Structure

1. Marketing

Let’s start with marketing and look at all three sectors.

Personal training

Coaches, consultants, and others sell their courses and the students pay for them. (That’s sort of true in the educational field, since colleges students pay for courses, but they are not motivated by the price of individual courses, the marketing, or whether or not there will be testing as there is almost always testing.)

Therefore, in the personal training field, the teachers have to convince their students to buy their courses. There’s usually lots of competition, so they have to explain why the students should buy their course over a course from a competitor. They have to justify the price. They have to explain the benefits very clearly to motivate people to invest.

Marketplace courses target a wide audience, including hobbyists, freelancers, and professionals looking for specific skills. The instructors themselves promote their courses directly to consumers via email, SEO, digital ads, blogs, YouTube channels, and social media. Reviews and ratings from users (testimonials) play a huge role in marketplace success.

This type of marketing emphasizes affordability, flexibility, and variety. Platforms frequently run discount campaigns (e.g., holiday sales), offering courses at a fraction of the listed price to entice consumers. Overall, prices vary widely. A common technique is to have a range of price points. So an entrepreneur selling courses might have one at a low price point and then, when the students finish, offer another course at a higher price point. Maybe the higher-priced course goes into more depth or offers more personalized instruction/coaching.

Online courses often highlight niche topics or skills that may not be available in formal education or corporate settings.

Corporate training

In corporate training, companies use email campaigns, intranet/LMS notifications, and manager endorsements to promote courses to employees. There are times when the training is required, but that’s not the most common situation.

Now, let’s say you are in the corporate training field. What would you do differently if your students (employees) had to pay for your courses and there were alternatives on the same topics? You might:

  • Pay more attention to your marketing — how you describe the benefits of the course
  • Make the course more interesting by adding gamification (offering points and prizes), group projects, outings, role-playing exercises, etc.
  • Change how you test employees, perhaps using “inbox” exercises instead of written tests

Educational institutions

Now, let’s say you’re in the educational arena. Educational courses are marketed through academic institutions, leveraging their reputation and accreditation. Marketing is focused on formal qualifications (degrees, certificates), career paths, and professional development opportunities.

Marketing often highlights the availability of scholarships, grants, or financial aid to attract students who need assistance to enroll.

How to get marketing ideas from other sectors

If you are in the educational arena, how could you learn from the personal training field? Maybe you promote one course for a low price and then convince them to continue to get a degree. Or you could promote an upsell for a course that offers more personalized attention at a higher price, perhaps with a Teaching Assistant. You could collect testimonials from previous students talking about their experience with the content and/or the professor.

If you’re in corporate training, maybe you could use testimonials from previous learners to attract employees to a course.

If you’re in marketplace training, maybe you could provide a certificate to attract buyers.

Maybe you’re doing some of this. I’d love to hear what you think about these ideas and what other ideas you have.

2. Structure

The three areas also use a variety of structures for their courses.

Educational institutions structure their courses around a set curriculum and adhere to a fixed timeline, such as a semester or academic year. They include regular lessons, assignments, and exams. (In some cases, they might be required to do this, not only because of tradition but because of accreditation requirements.) Courses are usually synchronous and they use LMS (Learning Management Systems) platforms to host content, facilitate student discussions, and handle tests/course homework.

By contrast, corporate courses are more likely to be short. The content is broken into small, easy-to-consume segments, enabling employees to fit learning around their work schedule. These courses are often self-paced as well. The content is meant to be applicable immediately to a student’s job. Gamification is a common trend.

Marketplace courses use a variety of structures. Some are asynchronous and self-paced. Others are synchronous, using a “cohort” model. Some are short, others are longer, with corresponding price differences. Courses are more likely to be video-based, or maybe live and recorded (so students can attend live or watch the recording).

How to get structure ideas from other sectors

Here are some ideas for cross-pollination, so to speak…

  • Educational institutions could offer a wider variety of course structures, such as short, practical courses. They could offer self-study courses, as well. Some are doing this as part of Adult Education or Certification programs.
  • Marketplace courses could make more use of LMS platforms, including student discussion and gamification. Both are rare in marketplace courses.
  • Corporate courses could offer longer, more comprehensive programs that lead students to promotional opportunities.

Are you using some of these ideas? Do these ideas spark some possibilities in your field?

3. Assessment

Similarly, the 3 sectors take different approaches to assessment…

Educational institutions have a formal grading system involving tests, written assignments, and projects. Acceptable grades are necessary to get credit for a course and to get a diploma.

Corporate courses rarely grade learners but often track progress, especially when the course is required for the job. Companies may use a pass/fail system. There may be simulations or role-play exercises to prove competency. Requirements will be stricter when the course fulfills regulatory or legal requirements.

Marketplace courses don’t usually have formal assessments. Quizzes, exercises, homework, or projects might be offered, but they are often optional and designed for self-assessment rather than grading. However, certificates of completion may be offered.

How to get assessment ideas from other sectors

One idea would be for marketplace courses to test students and give a discount for further training based on the grade. They could also offer certifications more often.

Educational institutions do have non-graded courses in their Adult/Continuing Education programs and these could be used more often to get students into regular programs.

Corporate courses could add grades and give a bonus or even a raise based on those grades.

What other ideas do you have?

What’s next?

Think about the obstacles you face in your arena. How could you use techniques from the other arenas to solve your problems with marketing, structure, and assessment? How could you improve learner satisfaction?

Please leave a comment!

Filed Under: Content, Delivery, Education, Training Tagged With: courses, online courses, sectors, training

Choosing a platform for your online course

May 15, 2021 by Ellen Finkelstein 4 Comments

online-business-platform-online-course-1When you’re ready to get your knowledge out to the world with an online course, you have many decisions to make! An important one is which platform you’ll use. The platform houses your course content. The platform is sometimes called a Learning Management System (LMS), but in truth, you may not even need an LMS.

In this article, I’ll discuss the various types of platforms you can use for your online course along with the advantages and disadvantages of each type. The cat tower in the photo on the right has lots of platforms; in this post, I’ll help you choose the right one for your online courses.

I also have an interview with an expert on online course platforms, Jeff Cobb, below.

Before you even start looking at options — and there are many — you need to make a few preliminary decisions:

  • How do you want to structure the course? Will you “drip” it out over time or give students access to everything at once?
  • What format(s) will you use? Recorded video? Text? Audio? Live webinars or meetings?
  • What interactivity do you want to include? Quizzes/tests? A discussion group/forum? Email coaching with you?
  • How much do you want to track students’ activity and progress? Do you want to send them reminders if they aren’t active?
  • How much support and training do you want from your platform?

Of course, if you work in an organization that has made this choice for you, you’re all set. This post is for people who have their own business or need to make the decision on their own.

Once you know the answers to these questions, you can start to narrow down your options. [Read more…]

Filed Under: Content, Education, Review, Training Tagged With: Choosing a course platform, choosing an LMS, learning, learning management systems, online courses

Presenting remotely: Avoid the 8 deadly sins of webinars

March 30, 2020 by Ellen Finkelstein 9 Comments

Note: I originally wrote this in 2013 but I’m updating this during the Coronavirus pandemic because more people are presenting online now.

Webinars are a powerful way to communicate from afar. They have opened up many possibilities for marketing, meetings, and training. But only if you do webinars right.

If you simply show slides with the text that you’re reading, this is what happens:

  1. Your audience scans the text quickly
  2. They then turn their attention to you speaking, but you’re saying the same thing they’ve just read (because people can read the slide much faster than you can speak it out)
  3. So they start multi-tasking — checking their email, checking out other web pages, doing other work, etc.

Well, isn’t that what you do when you watch a webinar like that?

But you can do better. Here are the 8 deadly sins that kill the effectiveness of your webinars and how to avoid them. [Read more…]

Filed Under: Delivery, Design principles, Events, Training Tagged With: webinars

Create an animated intro for videos in PowerPoint

March 4, 2020 by Ellen Finkelstein 3 Comments

powerpoint-tips-animated-intro

powerpoint-tips-animated-introIf you want to create a series of short training or promotional videos, it’s useful to have an intro that you put in front of each video. This might include your company’s branding or just create a theme that viewers associate with your videos.

Since you’ll be adding a video, it looks better when you animate the intro so that the intro isn’t static. You can easily create animation in PowerPoint that is quite video-like.

This is the animated intro I’ll describe in this post.

     

After the intro, you’ll add the main message or training, which can be: [Read more…]

Filed Under: Animation & transitions, Multimedia: Music, sound & video, Training Tagged With: animated intro, animation, intro, outro, promotional video, sales video, training video, video

It’s about the audience

September 20, 2019 by Ellen Finkelstein 1 Comment

powerpoint-tips-about-audience

powerpoint-tips-speaker-in-front-of-blurred-audienceYou’re always presenting for your audience. Your presentation shouldn’t be about you.

What type of presentation will give your audience the most value?

Ask yourself…

What do they need and want?

Your content needs to be relevant to the needs and wants of your audience. Sometimes that’s hard to know but if you can survey them in advance or do some research, you’ll be more on track.

Sometimes, you’ll prepare a presentation and discover during it that you are going in the wrong direction. If possible, change tack and adjust.

powerpoint-tips-about-audienceWhat will help them understand and remember the content?

[Read more…]

Filed Under: Content, Design principles, Images, Training Tagged With: attention, audience, audience-centered, audience-centered presentations, call to action, image superiority, impact, inspire, PowerPoint, presentations, remember, retention, understanding

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